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Tips and tricks to increase the data transfer speed of your mobile broadband connection

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Gishan Networks Support

Making Mobile Broadband Faster

These days many users complaint that most mobile broadband service providers in Sri Lanka are becoming slower and slower. There are many possible reasons for a mobile broadband connection to transfer data at a low speed which is far below the designated speed.

Device Condition

This is a critical factor when considering the data transfer speeds. We have experienced high data transfer speeds such as 4 to 5 Mbps with 7.2 Mbps dongles but only 1 or below data transfer speeds with 3.6 Mbps dongles (checked using the same SIM cards while keeping all other factors constant including whether conditions). We always recommend using a dongle which is compatible with high speed data transmissions such as 7.2 Mbps or 14.4 Mbps.

Some devices reported lower data transfer speeds when they are heated while using for more than a number of hours. 

Branded mobile phones including Sony Ericsson Xperia always reported high data transfer speeds other than the Chinese branded dongles such as Huawei or ZTE.

Signal Strength

When it comes to UMTS or WCDMA, signal strength is a critical factor. Low signal strengths reduce the data transfer speed at a very high rate. If the signal strength is lower it causes the device to heat very quickly which again results the device to transfer data at a lower speed.

HSPA Only* Mode

HSPA only mode

It is recommended to keep your device at HSPA only mode if you are only using it to browse the internet. If the signal strength of the HSPA is lower than EDGE then there’s a high probability which the device selects the EDGE other than HSPA which results the data transfer speeds to go even below 10 to 15 kbps!

* HAPA only mode is similar to WCDMA only or UMTS only.

Speed check limit (For Dialog only)

Package   Name Rental   (Rs.) Speed   Check Applies at Regular   Download Speed* (Maximum) Download   Speed   (Speed Check) Upload   Speed   (Speed Check)
Small (not available for new   customers) 490 2 GB 3.6 Mbps 384 kbps from   3GB to 4GB 128 kbps   beyond 4GB 64 Kbps from   3GB to 4GB 16 Kbps   beyond 4GB
Small 690 3 GB 3.6 Mbps 384 kbps from   3GB to 4GB 128 kbps   beyond 4GB 64 Kbps from   3GB to 4GB 16 Kbps   beyond 4GB
Medium 990 5 GB 3.6 Mbps 384 kbps from   5GB to 6GB 128 kbps   beyond 6GB 64 Kbps from   5GB to 6GB 16 kbps   beyond 6GB
Large 1490 10 GB 3.6 Mbps 384 kbps from   10GB to 11GB 128 kbps   beyond 11GB 64 Kbps from   10GB to 11GB 16 kbps   beyond 11GB
Extra Large 2990 15 GB 3.6 Mbps 384 kbps from   15GB to 16GB 128 kbps   beyond 16GB 64 Kbps from   15GB to 16GB 16 kbps   beyond 16GB

To check whether you’ve exceeded the speed check limit type MBB and send to 678. You’ll be greeted with your usage statistics.

If you have already exceeded your monthly quota (the speed check limit) you can type 1MORE and send to 678. With this request Dialog allows the user to download 1 more gigabyte of data at the regular speed. You’ll be charged Rs.300 for this additional gigabyte. 5MORE to 678 will give you 5 more gigabytes for an additional rate of Rs.1,000.

*Dialog states even though the maximum speed is 3.6 Mbps the actual speed may differ and the average speed is 1 Mbps.

Dialog with 4.76 Mbps speed

* The picture shows a Dialog mobile broadband speed test result when used with a 7.2 Mbps device (Sony Ericsson Xperia), with good signal strength in WCDMA only mode.

Dialog 4G 96 mbps

The picture shows a Dialog mobile broadband speed test result when used with a 96 Mbps device, with good signal strength.

Happy blasting fast A grade browsing !

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To get this information via SMS type,
and SEND to 77200. (Available for Dialog and Hutch users only)

Related configuration settings & help documents

Dialog Internet, MMS Settings for Android
Airtel MMS Settings for Android
Airtel GPRS Settings for Blackberry
APN Settings for Android Tablet
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